Technical Support Engineer

Hire a Technical Support Engineer from LATAM

Deliver fast, reliable technical support with engineers experienced in SaaS products, APIs, and cloud environments — aligned with US time zones.

Schedule a CallDiscover Candidates
⭐
4.9/5

average client rating

⚡
72-hour

average time-to-hire

💰
60%

cost savings vs. local hires

Simera is an AI-powered global talent platform providing vetted professionals for US and Canadian companies. Simera helps companies hire Technical Support Engineers from LATAM to improve resolution times, support complex products, and reduce hiring costs by up to 60%.

Technical Support Engineers skilled in SaaS, APIs, and cloud systems

Up to 60% cost savings vs. US-based hires

Full US time zone alignment for real-time support

Hiring remote
Technical Support Engineer
professionals allows startups to scale their teams efficiently without compromising quality. With Simera, you gain access to a global pool of pre-screened candidates experienced in SaaS, B2B, and high-growth environments.

Expert Human Vetting

Then our team steps in — reviewing every candidate before they reach your inbox. Giving you speed, precision, and quality.
Simera’s AI-powered matching engine identifies top talent with the right mix of communication skills, empathy, and data-driven thinking. Every candidate passes through technical and behavioral assessments before joining the platform.
Our distributed hiring model allows you to cover multiple time zones, ensuring your always have responsive, high-quality support. Whether you need one
Technical Support Engineer
or a full team, Simera scales with your needs.

WHAT IS AGENT DAVID

Your AI-powered search engine for remote hiring

Agent David is the intelligent matching engine built by Simera to help companies hire remote talent in Latin America faster than ever. It analyzes thousands of verified profiles, compares skills and culture fit, and delivers a shortlist of the best matches — instantly.

Smart matching powered by AI.

Verified remote workers ready to hire.

Real-time shortlist generation.

Seamless integration with your hiring process.

Book a Free Discovery Call and Meet Your Next Vetted

Technical Support Engineer

Book Now

Why Simera

Pre-vetted professionals

Access only to top 3% of

Technical Support Engineer

talent worldwide

AI-powered matching

Get the right candidate for your product and customer profile

Flexible contracts

Scale your team up or down with no long-term commitment

Time zone alignment

Ensure seamless collaboration with North American hours

Dedicated support

Receive hands-on guidance through every step of the hiring process

Top vetted professionals from around the world
🇲🇽
Juan Joel G

Technical Support Engineer

score

92

Highlight:

Project managment Specialist

Monthly Salary (USD)

4600

Exp:

8 years

Project managment
Cross-functional Collaboration
Tech Support
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Kustomer, Social Project Management, IT and Technical Support, Product Management, Project Manager, Dispute Resolution, Agile Project Management, Product Demonstrations, Client Presentation Skills, Issue Resolution, Technical Support, Legal Project Management, Technical Support Expertise, Leadership, Production Management, Digital Project Management, project mnangement, Lidership, Project Management, Project Management, Leathership, Customer Experience, Customer Service Specialist, Property Management
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🇭🇳
Ariel Jose G

Technical Support Engineer

score

94

Highlight:

Administration Specialist

Monthly Salary (USD)

3600

Exp:

10+ years

Administration
SaaS
Technical Support
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Tech Support, PR Management, Ads Mangement, Azure, MS Software, IT Management, Management, Software QA, Ticketing Systems
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🇪🇬
Joseph Y

Technical Support Engineer

score

97

Highlight:

Technical Support Engineer

Monthly Salary (USD)

3400

Exp:

10+ years

Advertising
Team Management
Tech Support
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Resales, Retail Management, ATS Management, Bid Management, MS Project, Task Management, Poject, Troubleshooting, Photography, Technical Support, Microsoft Office Suite, Lead Management, PPC Advertising, Talent Management, ClickUp, Microsoft Office 365, Time Management, IT Management, Project Planning, Leadership, Paid Advertising
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🇳🇬
Oluwaseun A

Technical Support Engineer

score

94

Highlight:

Digital Project Management & Territory Management

Monthly Salary (USD)

3200

Exp:

10+ years

Digital Project Management
Territory Management
Technical Support
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Technical SEO, Property Management, Networking, IT Service Management, Agile Project Management, Windows Server OS, Microsoft Windows Server, Business Intelligence Tools, Network Design, Product Management, Tech Support, Production Management, Business Intelligence
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Salary Benchmarks to Help You Hire Smarter
Technical Support Engineer

US Average

$4600

Simera Global Talent

$3250

Savings

29.3%

Time-to-hire

48–72 hours

Average savings

40–60% vs US hires

Flexible contracts

Monthly & long-term

No upfront fees

Pay only when you hire

What our partners say

When it comes to the whole package; training, certifications, data on skills management and hiring, nobody is doing it like Simera.
Alejo Velez
Co-CEO at Back To The Roots
Simera has been invaluable in our hiring process. They specialize in hiring across Latin America and other parts of the world. Their expertise has helped us recruit and hire in Peru, Mexico, Colombia, Guatemala, and Argentina, all for a low monthly fee and in a compliant manner.
Alejandro Phillips
CPO at Audience X
Simera was recommended to me by a colleague, and I've had nothing but great experiences. The team is responsive, knowledgable, and creative. The individuals with whom we've been paired have been professional, skilled, and great communicators. Nothing but positive feedback from us.
Matt Caning
CEO at NoPlex
We doubled our staff in 60 days and alsodoubled our overall business. And, Wereceived increased interest from LatinAmerican organizations because weinvested in building teams in the region!
Tim Bradbury
CRO at Better Manager / New Level Work
When it comes to the whole package; training, certifications, data on skills management and hiring, nobody is doing it like Simera.
Alejo Velez
Co-CEO at Back To The Roots
Simera has been invaluable in our hiring process. They specialize in hiring across Latin America and other parts of the world. Their expertise has helped us recruit and hire in Peru, Mexico, Colombia, Guatemala, and Argentina, all for a low monthly fee and in a compliant manner.
Alejandro Phillips
CPO at Audience X
Simera was recommended to me by a colleague, and I've had nothing but great experiences. The team is responsive, knowledgable, and creative. The individuals with whom we've been paired have been professional, skilled, and great communicators. Nothing but positive feedback from us.
Matt Caning
CEO at NoPlex
We doubled our staff in 60 days and alsodoubled our overall business. And, Wereceived increased interest from LatinAmerican organizations because weinvested in building teams in the region!
Tim Bradbury
CRO at Better Manager / New Level Work

FAQs

Common questions about the platform,
hiring process, and services offered.

How does cost compare?

Hiring near-shore from Central America (our most frequent candidate base) offers savings of 60-65% versus an equivalent hire in the US.

We have our own interview and hiring guidelines - can we use these?

Yes! We provide data, videos, scores, work history, skills, and assessments so that you can easily identify qualified candidates. If you need additional information we are happy to facilitate.

How are payments and invoices handled?

Reviewing candidate data and content is free. You only begin to pay after you've entered into a contract with Simera. We send you a monthly invoice and handle payments to your worker. The invoice includes both the data fee and admin fee.

What if I need to find a replacement?

The candidate date you will have access ensures that you will find and choose a great fit. However, if you find that you need to replace someone, simply let us know and you'll find options in your account. For details, you can ask us or refer to your agreement.

What are some common roles?

Simera has candidates for any role that can be performed remotely, including sales, marketing, support, administration, HR, accounting, data entry, IT, project management, product management, and web / mobile development.

Hire Pre-Vetted

Technical Support Engineer

Professionals Directly from Our Talent Pool

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