Simera helps companies hire top LATAM IT Help Desk Specialists—experts in ticketing systems, troubleshooting, and SLA compliance—ready to start in under 7 days.
average client rating
average time-to-hire
cost savings vs. local hires
Hire a LATAM IT Help Desk Specialist in under 7 days
Reduce IT support costs by 50–60%
Improve ticket resolution times and user satisfaction
Expert Human Vetting
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Access only to top 3% of
IT Helpdesk
talent worldwide
Get the right candidate for your product and customer profile
Scale your team up or down with no long-term commitment
Ensure seamless collaboration with North American hours
Receive hands-on guidance through every step of the hiring process
IT Helpdesk
score
89
Highlight:
Network Security Specialist
Monthly Salary (USD)
2300
Exp:
8 years
IT Helpdesk
score
99
Highlight:
Systems Administrator Specialist
Monthly Salary (USD)
2400
Exp:
10+ years
IT Helpdesk
score
95
Highlight:
IT Helpdesk
Monthly Salary (USD)
2100
Exp:
10+ years
US Average
$2,500–$5,000
Simera Global Talent
$1,000–$2,200
Savings
50–60%
Time-to-hire
Average savings
Flexible contracts
No upfront fees
Common questions about the platform,
hiring process, and services offered.
Hiring near-shore from Central America (our most frequent candidate base) offers savings of 60-65% versus an equivalent hire in the US.
Yes! We provide data, videos, scores, work history, skills, and assessments so that you can easily identify qualified candidates. If you need additional information we are happy to facilitate.
Reviewing candidate data and content is free. You only begin to pay after you've entered into a contract with Simera. We send you a monthly invoice and handle payments to your worker. The invoice includes both the data fee and admin fee.
The candidate date you will have access ensures that you will find and choose a great fit. However, if you find that you need to replace someone, simply let us know and you'll find options in your account. For details, you can ask us or refer to your agreement.
Simera has candidates for any role that can be performed remotely, including sales, marketing, support, administration, HR, accounting, data entry, IT, project management, product management, and web / mobile development.
