Customer Success Manager

Hire Experienced Customer Success Managers — Vetted Global Talent

Simera helps startups in the U.S. and Canada hire top-tier Customer Success Managers who drive retention, satisfaction, and growth — all at up to 60% cost savings.

Schedule a CallDiscover Candidates
⭐
4.9/5

average client rating

⚡
72-hour

average time-to-hire

💰
60%

cost savings vs. local hires

Simera is an AI-powered global talent platform providing vetted professionals for U.S. and Canadian companies. Our Customer Success Managers are rigorously screened for communication, empathy, and SaaS lifecycle management skills — helping startups boost retention and expand customer value effortlessly.

🌍 Hire vetted global Customer Success talent with proven SaaS experience.

💰 Save up to 60% vs. local hires without compromising quality.

⚙️ Onboard in under 14 days with Simera’s managed hiring process.

Hiring remote
Customer Success Manager
professionals allows startups to scale their teams efficiently without compromising quality. With Simera, you gain access to a global pool of pre-screened candidates experienced in SaaS, B2B, and high-growth environments.

Expert Human Vetting

Then our team steps in — reviewing every candidate before they reach your inbox. Giving you speed, precision, and quality.
Simera’s AI-powered matching engine identifies top talent with the right mix of communication skills, empathy, and data-driven thinking. Every candidate passes through technical and behavioral assessments before joining the platform.
Our distributed hiring model allows you to cover multiple time zones, ensuring your always have responsive, high-quality support. Whether you need one
Customer Success Manager
or a full team, Simera scales with your needs.

WHAT IS AGENT DAVID

Your AI-powered search engine for remote hiring

Agent David is the intelligent matching engine built by Simera to help companies hire remote talent in Latin America faster than ever. It analyzes thousands of verified profiles, compares skills and culture fit, and delivers a shortlist of the best matches — instantly.

Smart matching powered by AI.

Verified remote workers ready to hire.

Real-time shortlist generation.

Seamless integration with your hiring process.

Book a Free Discovery Call and Meet Your Next Vetted

Customer Success Manager

Book Now

Why Simera

Pre-vetted professionals

Access only to top 3% of

Customer Success Manager

talent worldwide

AI-powered matching

Get the right candidate for your product and customer profile

Flexible contracts

Scale your team up or down with no long-term commitment

Time zone alignment

Ensure seamless collaboration with North American hours

Dedicated support

Receive hands-on guidance through every step of the hiring process

Top vetted professionals from around the world
🇦🇷
Rochelle N

Customer Success Manager

score

95

Highlight:

Customer Success Manager – Problem-solving.

Monthly Salary (USD)

4600

Exp:

10+ years

Problem-solving.
Statistical Analysis
Customer Health Monitoring
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Project Management, Kustomer, ResearchOps, ‚óè Customer Relationship Management, Consumer Behavior Analysis, Problem Solving, Data Analysis, Statistical Analysis Software, Project Manager, Client Relationship Management, Customer Success, Customer Success Management, Hybrid Project Managerment, Product Management, Property Management, Researcher, PMO and Project Management, IT Project Management, Social Project Management, Digital Project Management, Data & Analytics, Problem-Solving, project mnangement, Problem-Solving, Candidate Relationship Management (CRM), Problem Solver, Project Management, Data Analytics, Customer Relationship Management, Research, Probelm Sloving, Client Relationship Management, Project managment, Problem-Solving, Agile Project Management, Storytelling, Production Management, Legal Project Management, project managmenet, Supplier Relationship Management, Onboarding and Training, Onboarding & Training, Relationship Managment, Problem-Solving:, Project managemet
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🇧🇷
Viktor S

Customer Success Manager

score

95

Highlight:

Data Analysis, Customer Success & Customer Success Management

Monthly Salary (USD)

3600

Exp:

7 years

Data Analysis
Customer Success
Customer Success Management
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E-Commerce, Account Management, Client Success Manager, Data Analytics, Digital Analytics, CRM tools, Customer Retention, Kustomer, HR Platforms, Data & Analytics, Key Account Management, SaaS, Meta Analytics, Ecommerce, Process Efficiency, Document Management, E-commerce SEO, Account Manager, Country Management
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🇵🇭
Bryan A

Customer Success Manager

score

91

Highlight:

Strong in Time managment and IT Project Management

Monthly Salary (USD)

3600

Exp:

10+ years

Time managment
IT Project Management
costumer service
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stakeholders management, Customer services, Customer service skills, Active listening, Project Management, Customer Success Management, Stakeholder Management, Conflict Resolution, Property Management, Stakeholder Engagement, ‚óè Decision-making, Strong Communication Skills, Customer Service Rep, Time Management, Effective Listening, Customer Service, Critical Thinking, Kustomer, Time Management, Business Strategy, SOAP, Problem-Solving, Customer Service, Problem-Solving:, project mnangement, SAP Concur, project management tools, Communication Skills, Project Management, Customer Engagement, Business Strategist, SAP, Data Analysis and Reporting, Travel management, Decision-making., Process Improvement, Problem-solving., Press management, Time-Management, Decision Making, Problem Solving, Agile Project Management, Active listening, Customer Service Agent, Customer Service Chat, comunication skills, Product Management, Interpersonal Skills, project managmenet, Time mangament, Concur, Stakeholder Management, Communications, Problem-Solving, customer service, problem sloving, SAP, Custumer service 70%, Project managment, Escalation & Conflict Resolution, Problem-Solving, ISAP, Time Management, Project managemet, Critical Thinking, Legal Project Management
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🇺🇸
Ian C

Customer Success Manager

score

94

Highlight:

Customer Success Manager – Client Relationship Management

Monthly Salary (USD)

3400

Exp:

6 years

Client Relationship Management
‚óè Customer Relationship Management
Agile Project Management
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Digital Project Management, Production Management, Relationship Manager, Hybrid Project Managerment, Project managemet, Legal Project Management, Project managment, Lead Generation, Product Management, Supplier Relationship Management, Business Development, Project Management, project mnangement, Social Project Management, Lead Generation, project managmenet, Customer Relationship Management, Demand Generation, Strategic Leadership, IT Project Management, Business Development Rep, Operations Management, Property Management, Project Management, Client Relationship Management, Operations Management, Reputation Management, Relationship Managment, PMO and Project Management, ‚óè Account Growth Strategies, Strategic Partnerships, Project Manager, Business Strategist, Business Strategy
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🇨🇷
Miguel V

Customer Success Manager

score

93

Highlight:

Strong in Active listening and Strategic Planning

Monthly Salary (USD)

2900

Exp:

10+ years

Active listening
Strategic Planning
Active listening
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Active Listening, flexibility
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Salary Benchmarks to Help You Hire Smarter
Customer Success Manager

US Average

$7,500/month

Simera Global Talent

$2,900/month

Savings

~61%

Time-to-hire

48–72 hours

Average savings

40–60% vs US hires

Flexible contracts

Monthly & long-term

No upfront fees

Pay only when you hire

What our partners say

When it comes to the whole package; training, certifications, data on skills management and hiring, nobody is doing it like Simera.
Alejo Velez
Co-CEO at Back To The Roots
Simera has been invaluable in our hiring process. They specialize in hiring across Latin America and other parts of the world. Their expertise has helped us recruit and hire in Peru, Mexico, Colombia, Guatemala, and Argentina, all for a low monthly fee and in a compliant manner.
Alejandro Phillips
CPO at Audience X
Simera was recommended to me by a colleague, and I've had nothing but great experiences. The team is responsive, knowledgable, and creative. The individuals with whom we've been paired have been professional, skilled, and great communicators. Nothing but positive feedback from us.
Matt Caning
CEO at NoPlex
We doubled our staff in 60 days and alsodoubled our overall business. And, Wereceived increased interest from LatinAmerican organizations because weinvested in building teams in the region!
Tim Bradbury
CRO at Better Manager / New Level Work
When it comes to the whole package; training, certifications, data on skills management and hiring, nobody is doing it like Simera.
Alejo Velez
Co-CEO at Back To The Roots
Simera has been invaluable in our hiring process. They specialize in hiring across Latin America and other parts of the world. Their expertise has helped us recruit and hire in Peru, Mexico, Colombia, Guatemala, and Argentina, all for a low monthly fee and in a compliant manner.
Alejandro Phillips
CPO at Audience X
Simera was recommended to me by a colleague, and I've had nothing but great experiences. The team is responsive, knowledgable, and creative. The individuals with whom we've been paired have been professional, skilled, and great communicators. Nothing but positive feedback from us.
Matt Caning
CEO at NoPlex
We doubled our staff in 60 days and alsodoubled our overall business. And, Wereceived increased interest from LatinAmerican organizations because weinvested in building teams in the region!
Tim Bradbury
CRO at Better Manager / New Level Work

FAQs

Common questions about the platform,
hiring process, and services offered.

How does cost compare?

Hiring near-shore from Central America (our most frequent candidate base) offers savings of 60-65% versus an equivalent hire in the US.

We have our own interview and hiring guidelines - can we use these?

Yes! We provide data, videos, scores, work history, skills, and assessments so that you can easily identify qualified candidates. If you need additional information we are happy to facilitate.

How are payments and invoices handled?

Reviewing candidate data and content is free. You only begin to pay after you've entered into a contract with Simera. We send you a monthly invoice and handle payments to your worker. The invoice includes both the data fee and admin fee.

What if I need to find a replacement?

The candidate date you will have access ensures that you will find and choose a great fit. However, if you find that you need to replace someone, simply let us know and you'll find options in your account. For details, you can ask us or refer to your agreement.

What are some common roles?

Simera has candidates for any role that can be performed remotely, including sales, marketing, support, administration, HR, accounting, data entry, IT, project management, product management, and web / mobile development.

Hire Pre-Vetted

Customer Success Manager

Professionals Directly from Our Talent Pool

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